Frequently Asked Questions
 
How does the tutoring work?
How do I set a tutoring session?
Can I use the same tutor each time?
Can I schedule a session late at night or on weekends?
How long are the tutoring sessions?
If I use less than an hour will I still have the remaining time?
How can I purchase more time?
Do I need any special equipment?
How will the tutor develop a plan to help me?
Does the tutor maintain contact with the parents?
Will the tutor help the student with his/her homework?
How can I be sure that the tutors are people of integrity?
How do I decide which tutor to choose?
What is your track record?

How does the tutoring work?
After you purchase, you will receive step by step instructions to schedule a tutoring session. You will be connected to the tutor using an online white board. You have the option of using computer speakers or a phone to communicate with the tutor. Back to Top

How do I set a tutoring session?
Sign into www.tutorialchannel.com using the user name and password provided to you. Click on "schedule a session". The tutor will call you at the appointed time. Back to Top

Can I use the same tutor each time?
Yes, you can. When you search for a session, enter your desired tutor in the field labeled "tutor".Back to Top

Can I schedule a session late at night or on weekends?
Yes. We have tutors who are available late nights and weekends for your convenience.Back to Top

How long are the tutoring sessions?
It's up to you! Sessions can be as short as 15 minutes and can be set for as long as student needs. Back to Top

If I use less than an hour will I still have the remaining time?
Yes. The minutes will deduct from your account as you use them. All remaining time is yours to use. Back to Top

How can I purchase more time?
Visit the tutoring page at www.mathmadeeasy.com and purchase any number of hours. The time will be automatically added to your existing account. Back to Top

Do I need any special equipment?
No. All you need is a standard PC, Mac or laptop. Back to Top

How will the tutor develop a plan to help me?
You’ll be given a free diagnostic assessment so that the tutor can evaluate your areas of weakness. The tutor will then devise a program to help strengthen those areas. Back to Top

Does the tutor maintain contact with the parents?
Yes. Initially, the tutor will consult with the parent before coming up with a plan of action. Thereafter, he will regularly inform the parents of the student’s progress. Back to Top

Will the tutor help the student with his/her homework?
Yes . The tutor is available to help with any of the student's needs. Back to Top

How can I be sure that the tutors are people of integrity?
All of our tutors are carefuly interviewed and screened. Math Made Easy uses a rigorous selection process including extensive background checks on its tutor applicants. This includes contacting school department heads, colleagues and former students. Back to Top

How do I decide which tutor to choose?
All of our tutors are of highest quality. However, if you would like advice on which tutor to use, you may call our customer service department at 800 234- 4299. They will be able to recommend a tutor to suit your needs. Back to Top

What is your track record?
Over 95% of our students have seen improved grades since working with our tutors We receive scores of emails expressing appreciation for how much our tutoring has helped them.Back to Top

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